English
At Opakim, our goal is to provide high-quality and reliable medicines by ensuring full compliance with legal regulations and international standards while prioritizing customer satisfaction. To achieve this goal, we adhere to the following core principles:
Customer Focus: Understanding the needs and expectations of our customers accurately and offering them the most suitable products and services.
Quality: Prioritizing quality in all our processes to ensure the reliability and effectiveness of our products and consistently delivering safe services for human health.
Compliance: Fully adhering to all relevant legal regulations, standards, Good Distribution Practices (GDP), and customer specifications.
Continuous Improvement: Regularly reviewing all our processes, identifying opportunities for improvement, and increasing efficiency.
Risk Management: Identifying potential risks and taking necessary measures to minimize their impact.
Employee Engagement: Enhancing the quality awareness of all our employees, improving their competencies, and involving them in decision-making processes.
Supplier Management: Ensuring that our suppliers effectively manage their quality systems and maintaining collaboration with them.
